Paul Smith - NetCraftsmen

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Posts by Paul Smith

5/3
2018

Configuring Greetings Administrator Without New Routing Rules

The easiest way to record a greeting on a call handler in Cisco Unity Connection is to use the Greetings Administrator, but access to it requires some setup. One thing that’s always bugged me is that whenever anyone writes about configuring access to a Greetings Administrator, they always seem to add a call Routing Rule.

4/19
2018

Secure SIP Trunks and Secure Conferences with a CA Certificate

Giving yet another nod to the ever-expanding world of security on Cisco equipment, we’re now looking at how to set up secure SIP trunks and secure hardware conferencing using a CA-signed certificate. As always, the operations detailed in this blog may not be the final word on configuring the items.

7/14
2016

Replacing Certificates From Secure Voice Gateways on CUCM

One of the complications of gateway certificates is replacing old certificates on CUCM, after a secure gateway dies. Take it from someone who has been there, the easiest way to get the new certificates from a secure gateway onto CUCM is to change the name of the gateway.

5/12
2016

Adding Tomcat Certificates on a CUCM Web Page

Here’s help with getting Tomcat Certificates added to a Cisco Unified Communications Manager Web page.

5/1
2012

Errors Opening ViewMail for Outlook

Under certain circumstances, when opening Outlook on a Windows computer, ViewMail may throw the following error: Cisco ViewMail encountered one or more errors. ViewMail functionality is not available for the following Outlook email accounts(s): [sic] (Gives the name of the account, probably “Microsoft Exchange Server”) To send a log file to your system administrator for […]

11/22
2011

Configuring Calling Encryption Between Cisco IP Phones and Cisco Unity Connection

This blog is one of five dealing with the encryption of various Cisco UC devices. This particular piece deals with setting up encrypted calls between phones on a cluster and Cisco Unity Connection.

3/30
2011

Configuring SRST on CME

Once again, we’re prompted to write because there isn’t a lot of documentation on a particular subject, and we’re interested in passing along configurations that we got to work. SRST is something that’s been around for some time, but using CME for SRST is relatively new.

1/17
2011

CUPC Cannot Control Desk Phone – Another Reason Why

When the CUPC application is being rolled out, one of the things that seems to make administrators go nuts is the fact that the authentication that looks like it’s taking place when a user logs in is only partial authentication. Eventually administrators discover the spot to go within CUPC to add more usernames and passwords […]

1/17
2011

Configuring a Secure Voice Gateway

This blog is one of five dealing with the encryption of various Cisco UC devices. This particular piece deals with setting up a Secure Gateway.

1/17
2011

Configuring Secure Hardware Conferencing

This blog is one of five dealing with the encryption of various Cisco UC devices. This particular piece deals with setting up Secure Hardware Conferencing.

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